Cookies Policy

About this Cookies Policy

Casinoly Casino uses cookies and similar technologies to help provide a reliable, secure and convenient online experience. This policy applies to cookies placed through our website and, where relevant, through pages, applications or services that link to this policy. It is intended for visitors and players in Australia, although the technologies used may support visitors from other locations.

A cookie is a small text file that a website can store on your computer, mobile phone, tablet or other internet-connected device. Cookies allow a website to recognise a device or remember information about a visit. Some cookies are placed by us, while others may be placed by service providers that help us operate, secure, measure or improve the website.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be linked with other information we hold about your account, device or use of our services. Where this occurs, we handle that information in accordance with our Privacy Policy and applicable privacy requirements.

By continuing to use the website, you may encounter cookies that are necessary for the website to function and, where required, optional cookies that depend on your preferences or consent. You can change your choices using the available cookie controls or through your browser settings.

Types of cookies we may use

The cookies used on the website can generally be grouped into the following categories. A particular cookie may serve more than one purpose, and the cookies available may change as the website, its features or its supporting services are updated.

Strictly necessary cookies

These cookies are needed for core website functions. They may support account access, session management, page navigation, security checks, fraud prevention, responsible access controls, transaction-related processes and the correct display of important information. Because the website may not operate properly without them, they generally cannot be switched off through a cookie preference tool.

Preference and functionality cookies

These cookies remember choices you make so that the website can provide a more consistent experience. For example, they may remember language, region, display, accessibility or other settings. If you reject these cookies, some preferences may need to be selected again during a later visit and certain features may not work in the way intended.

Analytics and performance cookies

These cookies help us understand how visitors use the website, such as which pages are visited, how features are used, whether pages load correctly and where improvements may be needed. The information is generally collected in an aggregated or pseudonymous form. It can help us identify technical issues, monitor performance and improve the design, content and usability of the website.

Security and risk-management technologies

Cookies and similar technologies may be used to identify unusual activity, protect accounts, reduce automated or unauthorised access, support identity and security processes, and help detect fraud or other misuse. These technologies may be essential to maintaining a safe platform for visitors and players.

Advertising or marketing cookies

Where used and permitted, these cookies may help measure the effectiveness of campaigns, limit repeated advertising, understand visits from marketing channels or show content that is more relevant to a visitor. Marketing cookies may be provided by third parties and are subject to the choices available through our cookie controls and, in some cases, the provider's own settings.

Why we use cookies and similar technologies

The purposes for which cookies may be used include:

• Keeping the website available and allowing pages and features to work as intended.
• Remembering information about your session and preferences between pages or visits.
• Supporting account, login, verification and other security-related processes.
• Helping protect the website, our systems and players from fraud, abuse, malicious activity and unauthorised access.
• Understanding general website use so that we can identify errors, test improvements and monitor performance.
• Measuring visits and interactions from different sources, including marketing or referral channels.
• Providing information, content or promotions that may be more relevant to a visitor, where this is permitted and appropriate.
• Maintaining records of cookie choices and other settings so that we can respect the selections you make.

Information collected through cookies may include an internet protocol address, device type, browser type, operating system, approximate location, pages viewed, links selected, visit dates and times, referral information and certain event or interaction data. The exact information depends on the cookie, the device and the way you use the website.

We use cookie information for legitimate website, security, operational and improvement purposes, and we seek consent where consent is required for optional cookies. Cookie information may be combined with other information for these purposes, subject to our Privacy Policy and applicable law. We do not treat acceptance of optional cookies as a requirement to participate in gambling where the law requires a different approach.

Your cookie choices

You can usually manage optional cookies through the cookie banner, preference centre or other controls provided on the website. You may be able to accept all available cookies, reject optional cookies, or select particular categories. If you change your preferences, the change may not affect cookies already placed on your device until they expire or are deleted.

You can also manage cookies through the settings in your web browser or device. Most browsers allow you to view stored cookies, block new cookies, delete existing cookies, or receive a warning before a cookie is saved. The method differs between browsers and devices, so you should consult the relevant help or settings information for the product you use.

Blocking or deleting cookies may affect your experience. Necessary cookies cannot usually be disabled without affecting core functions. If you disable other categories, preferences may not be saved, pages may not display correctly, security checks may need to be repeated, and some website features may be unavailable. Choosing not to accept optional cookies should not remove your ability to use features that do not depend on those cookies.

Some browsers and devices offer privacy settings such as private browsing, tracking protection or controls relating to third-party cookies. These settings may affect the way the website operates and may not provide the same choices as our cookie preference tools. A browser setting may also apply more broadly to other websites you visit.

Third-party services, retention and updates

We may work with carefully selected service providers that use cookies or similar technologies on our behalf. These providers may support website hosting, security, analytics, performance measurement, customer support, payment or account processes, communications, or marketing measurement. Third-party providers may also place their own cookies or process information under their own privacy notices. We expect providers to handle information in accordance with their contractual responsibilities and applicable requirements.

Some cookies are session cookies, which are removed when you close your browser. Other cookies remain on your device for a period of time or until you delete them. Retention periods vary according to the purpose of the cookie, the settings of the relevant service and your browser or device controls. We aim to retain information collected through cookies only for as long as reasonably required for the purpose for which it was collected, security needs, legal obligations or legitimate business requirements.

Cookies may involve the transfer or processing of information in countries outside Australia, depending on the location of our service providers and technical systems. Where this occurs, we take steps appropriate to the circumstances to manage the information in accordance with applicable privacy obligations. Further information about how personal information is collected, used, stored and disclosed is available in our Privacy Policy.

We may update this Cookies Policy when our website, technologies, services or legal obligations change. An updated version will be published on the website with a revised date where appropriate. You should review this policy from time to time so that you understand how cookies are being used. If a change requires a new choice or consent, we will provide the relevant notice or preference control.

If you have a question about this policy, your cookie preferences or the handling of personal information, please use the contact or support options made available on the website. We may need to verify your request before providing information or making changes. This policy does not limit any rights or remedies available to you under applicable Australian law.